About Alice House Hospice’s Haunted Mansion
Venture through the haunted halls of the old mansion, home to grinning ghosts, mischievous ghouls and other supernatural residents.
This eerie tour is designed to be spooky, not scary – perfect for brave little explorers and families looking for Halloween fun. No gore, just ghostly giggles.
Outside, enjoy a variety of attractions, stalls and delicious food vendors in the mansion’s grounds - a lively hub of Halloween fun for all ages.
Please note: Due to the historic nature of the building, there is no lift access and multiple staircases. As such, the tour is unfortunately not suitable for wheelchairs or pushchairs.
Join us if you dare … Frightful delights await!
Terms & Conditions
By buying a ticket and/or attending Alice House Hospice’s Haunted Mansion, you agree to the following Terms & Conditions.
1. Conditions of Entry
• All attendees must hold a valid ticket.
• Tickets are £5 per person plus booking fee.
• Tickets should be purchased in advance. Any remaining places may be sold on the night on a first come, first served basis.
• Maximum capacity: 60 people per session (20 for SEN-friendly sessions).
• Children under 16 must be accompanied by a paying adult (18+) at all times.
• All other attendees must pay, including children and OAPs. No further concessions will be made, other than those outlined in these terms.
• Entry may be refused or withdrawn at the organisers’ discretion if attendees behave inappropriately, are disruptive, or present a safety risk.
2. Access Limitations
• Due to the historic nature of the building, there is no lift access and multiple staircases.
• The tour is unfortunately not suitable for wheelchairs or pushchairs.
• Please consider this before purchasing tickets, as refunds will not be given.
3. Refunds & Cancellations
• All tickets are non-refundable and non-transferable.
• In the unlikely event that the organisers cancel the event, a refund (excluding booking fees) will be offered.
4. Health & Safety
• Attendees must follow the instructions of staff and volunteers at all times.
• The event is designed to be spooky but not scary; no gore or extreme effects will be used.
• No running, pushing, or unsafe behaviour is permitted inside the venue.
• For the safety of all, no dogs or pets are allowed (except registered assistance dogs).
5. Liability Waiver
• Attendance is at your own risk. Alice House Hospice and event organisers accept no responsibility for accidents, injuries, loss, or damage to personal property.
• Parents/guardians remain responsible for the supervision and behaviour of children under their care.
6. Data Protection
• By purchasing tickets, you consent to your booking details being used for event administration purposes. Data will be handled in compliance with UK GDPR legislation.
7. Charitable Purpose
• All proceeds from ticket sales will go directly to support the care services of Alice House Hospice (Registered Charity No. 510824).
8. Agreement
By purchasing a ticket, you confirm that:
• You have read and understood these Terms & Conditions.
• You accept all conditions of entry and participation.
• You understand that tickets are non-refundable.
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